Shipping Policy

Industrial Equipment Expert is known as fast shipping and 100% satisfactory service.

     Our handling time will be the same business day if products are ordered from Monday – Friday. 1-2 days of handling time may apply if products are ordered during weekend or National/Federal Holidays due to the office hour of shipping carrier.

2)    We ship to the United States only unless otherwise stated. Please contact us for more detail on shipping cost if it’s international buyers.

3)    Free shipping applied to all 48 States buyer. Additional shipping cost will apply if customers are located outside of the 48 States. We accept orders from 51 States and please contact us for more details.

Tracking information Policy

1)    We will update tracking information as soon as the products have been shipped.

2)    For small order of parts such as pop up valve, drain dock, quick couplers, etc., we will ship by parcel and tracking information might not be available. Please contact us for more information.

Return Policy

1)    Returns are accepted and must be returned within 14 days of item being received, unless otherwise stated in the listing description.

2)    Item must be in brand new condition and in its original packaging.

3)    A 20% re-stocking fee will be applied.

4)    There is no re-stocking fee if you are returning item you received because it was grossly mis-described or you receive an item was not what you ordered.

5)    We must be notified about any return or exchange within 7 days of item being received by buyer. Please contact us through email via eBay message system for any questions. We will reply as soon as the message is received.

     Liability

     Industrial Equipment Expert is a distributor and as such, has no direct or indirect control over the materials, processes, or quality control procedures used by the manufacturers of the 

     products we resell. Accordingly, Industrial Equipment Expert will NOT be held responsible for damages resulting from product defects, or, from mis-applications/improper installations 

     by the customer or end user. 

     It is the purchasers responsibility to determine the suitability of the product for the specific application.  If it is deemed defective, Industrial Equipment Expert shall be held harmless of 

     any and all damages including (but not limited to) physical injury, property damage, water damage or otherwise for any reason. If the purchased item is deemed defective, Industrial 

     Equipment Expert will make arrangements to replace the defective item at no additional costs to the customer.

Returning Customer

1)    For value VIP customers, we will automatically notify you and please use best offer option when purchasing items. We will offer discount for our value customers.

2)    Please contact us if customer has made couple purchase but not yet become our VIP customers.

Wholesale Business Buyers

We are welcome for both wholesaler buyers and retail buyers. We provide good discount on large quantities order. Please contact us for more details.

Industrial Equipment Expert LLC

Industrial Equipment Expert, LLC (I.E.E) is a leading provider of industry equipments such as air compressor, accessories and parts, impact wrench hammer, pressure switch, magnetic starter, engine, motor, regulator, air in filter, gauge, valve, etc. We help our clients and customers through unlimited supplies or tools and equipment by understanding their needs and work together to achieve success. With nearly 65+ products currently in our store and we are growing at a significant rate and soon, I.E.E will become the market dominator, we can meet your needs wherever in the world and whichever business you do.